a rant. for fun.

i'm quitting my bank.

never in my life have i had as many problems with a very specific branch than in the last week and a half. and it sucks because up until this point i really liked my bank. it is an account i opened (and was perfectly content with) in houston, and i was surprised when i discovered that they had a branch here in colorado springs.... but then the one and only paycheck i tried to deposit (last monday) THEY LOST. luckily i was able to provide them with my original deposit slip 4 days later when i went back to find out why the money hadn't posted to my account. not only were they unapologetic, but they actually said, "we just don't know where it went..."

um. no.

it miraculously appeared the next day. along with $72 in overdraft fees.

again. no.

today i tried one last time to get it resolved, and ended up breaking out in hives from frustration. i'm pretty sure i had the crazy eyes, especially after being told to wait (which i did, quite patiently for 15 minutes) and then having the branch manager come out to tell me there was absolutely nothing she could do about it, but here's the customer service number.

i very nearly threw up on her out of pure rage. i stormed out, called the c.s. number and had the problem resolved in less than 5 minutes- and the girl on the phone was completely at a loss as to why the manager had refused to help me. so, i'm quitting. i've already opened an account at another bank (who gave me $50, by the way) and written several online reviews of this particularly bad branch. plus i contacted them directly with the name of the branch manager and why she came super close to having my insides all over her.

and now i tell you:

beware of COMPASS BANK.
they pretty much suck. at least in colorado.

the end.